Core Charges :
Whirlpool and Electrolux have “Core Charges” or “Dud Fees” to certain electrical items. To assure credit is issued properly on these items, Please use the following procedures on returning these items to us. If the item has a Core or Dud fee, there will be a line on your packing slip showing the fee.
All Core or Dud returns must be sent back in the original box the new one came in.
If it is not in the original box Whirlpool and Electrolux will not issue us credit. Please include a copy of the packing list with a note telling us that it is a Core or Dud return for credit. You are responsible for getting the item back to us, a return authorization is not required for Core or Dud returns. If you have any questions, please ask your sales representative. Electrolux cores are $50 and Whirlpool cores are $60.